Helpify

Overview

A home-services marketplace connecting customers with service providers — plumbing, electrical, painting, and similar work — through competitive bidding rather than fixed pricing: a customer posts a job, providers counter-bid in real time, and the customer accepts and pays through the platform.

• Engineered an on-demand labor services platform on the PERN stack supporting 100+ concurrent users at 99.9% uptime.
• Implemented real-time price negotiation and emergency service prioritization via Socket.io, reducing average response time by 40%.
• Integrated a secure payment flow processing 500+ transactions per month.

Approach

• Built real-time bidding and counter-offer negotiation with Socket.io so customers and providers see price updates instantly instead of polling or refreshing.
• Modeled three distinct roles — customer, provider, and admin — with separate auth and permissions on a single PERN-stack codebase.
• Integrated a payment flow so an accepted bid converts directly into a paid booking without a separate checkout step.